Glasgow City Council
Glasgow City Council Jobs
Log In
Sign Up
Are you looking for a fulfilling job in customer service? Do you want to be part of a supportive team in a city with endless career opportunities? If so, this could be the perfect role for you! A well-established company in Glasgow is seeking a Customer Service Advisor to join their growing team. In this article, we’ll discuss everything you need to know about this job, including the job description, salary, location, and more.
Job Description
As a Customer Service Advisor based in Glasgow City Centre, your main responsibility will be to assist customers with inquiries, resolve issues, and provide exceptional service. The role will require excellent communication skills, a positive attitude, and the ability to handle various customer situations. You will be the first point of contact for customers, and your goal will be to ensure they receive prompt, effective, and friendly assistance.
You will interact with customers via phone, email, and live chat, making sure each interaction is professional and helpful. Whether it’s answering questions, providing product details, or resolving complaints, you will make a difference in creating positive customer experiences.
This is an excellent opportunity for anyone looking for govt jobs 2025, government jobs 2025, or latest govt jobs in a customer-focused environment.
Job Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Provide accurate information about products and services
- Resolve complaints or issues in a timely and professional manner
- Process customer orders, returns, and exchanges
- Assist customers with troubleshooting issues or concerns
- Maintain up-to-date knowledge of products, services, and company policies
- Document customer interactions and feedback for future reference
- Ensure that customers feel valued and their needs are met
As part of a supportive and dynamic team, you will have the chance to develop your skills, contribute to customer satisfaction, and take on new responsibilities over time. This is a great role for someone who enjoys problem-solving, interacting with others, and delivering excellent customer service.
Jobs Details
Here’s everything you need to know about the Customer Service Advisor job in Glasgow:
- Job Title: Customer Service Advisor
- Location: Glasgow City Centre, G1 postal code
- Salary: £22,000–£24,000 per year
- Category: Customer Service
- Employment Type: Full-time
- Start Date: Immediate openings available
- Required Skills: Strong communication skills, problem-solving ability, customer service experience preferred
- Shift Type: Flexible working hours
- Training: Full training will be provided
- Benefits: Competitive salary, career development opportunities, friendly work environment, potential bonuses based on performance
Whether you’re exploring jobs near me, seeking new jobs 2025, or aiming to secure new govt jobs, this position offers a competitive salary and the chance to grow in a reputable company.
Salary and Benefits
The Customer Service Advisor role offers a competitive salary range of £22,000 to £24,000 per year, making it an attractive opportunity for individuals looking for a stable and rewarding position. Along with the salary, the job provides the chance to gain valuable experience in customer service and develop key skills for future career growth.
In addition to a competitive salary, the company offers:
- Full training to get you started in your new role
- A supportive team environment to help you succeed
- Opportunities for career progression within the company
- Flexible working hours to help maintain a healthy work-life balance
- Performance-based bonuses and incentives to reward your hard work
This makes it a great opportunity for those looking to step into govt jobs in Glasgow and start their career in a customer service role.
Why Work as a Customer Service Advisor?
The Customer Service Advisor position in Glasgow City Centre offers more than just a paycheck. It’s an exciting opportunity to join a vibrant and customer-focused team. If you are passionate about helping others and providing excellent service, this job will allow you to develop a meaningful career. You’ll gain experience that will serve you well in the customer service industry, giving you the flexibility to explore various job options in the future.
Moreover, as the role is located in Glasgow, you will be based in a city known for its rich history, beautiful architecture, and a thriving job market. Whether you’re a local resident or considering relocating, this is a great place to build your career while enjoying all the advantages of living in a dynamic urban environment.
How to Apply
Applying for the Customer Service Advisor job is simple. If you’re interested, follow these steps:
- Visit the company’s careers page (link provided in the job listing).
- Fill out the application form with your personal details and qualifications.
- Submit your resume, along with a cover letter outlining why you’re a great fit for the position.
- If shortlisted, you will be invited for an interview to discuss your experience and skills.
Don’t miss out on this opportunity to secure one of the latest govt jobs or new govt jobs for 2025. The hiring process is quick, so apply today!
Final Thoughts
If you are on the lookout for today new jobs, new jobs 2025, or want to kickstart your career with a role in customer service, the Customer Service Advisor position in Glasgow is a fantastic choice. With a competitive salary, excellent benefits, and the chance to work in a thriving city, this role offers a great opportunity for personal and professional growth.
Whether you are just starting out in your career or looking to transition into a customer-focused position, this job is a fantastic way to gain experience and make a positive impact in the world of customer service. Apply now to take the first step toward your next career adventure in Glasgow!